General enquiries
Anything that does not fit the rest. We read every one.
info@hubber.com.ngSuppliers
Apply to list wholesale stock. Verification is part of signing up, so start there rather than by email.
Apply on the supplier portalA problem with an order
Raise it from the order itself, in the app or the portal. That attaches the order and the courier's tracking, which is what we need to resolve it.
Use the complaints flow in the appBy phone
Mon–Fri, 9am–5pm WAT
+234 903 435 6623
Response times
We answer during working hours — Mon–Fri, 9am–5pm WAT. A message sent over a weekend or a public holiday is picked up the next working day. Anything about money already paid for an order is looked at first.
Before you write
Some of it is already answered.
How Hubber works, what an order costs, and what happens when a delivery goes wrong.